The staff is very welcoming, friendly, and attentive without being pesty. Each trip to shop or buy is met with the same friendliness but never pressure. We looked and looked for master bedroom furniture a year and half ago. Their designer Micheli was called in to help. She found us the perfect set. We love it and her so much we went back to buy furniture for our new home. First we bought the perfect bar stools for our kitchen island and then our living room furniture all with Micheli's recommendations. Again she never pressured us to select what she recommended. We had multiple visits to the Furniture Mall of Kansas before making our decision. Micheli never rushed us. She always said she wanted us to Love it, not just like it. We did and we do. Oh and they have frozen custard that is not to be missed. Yum!
Kenneth K.
My boyfriend and I have very specific tastes and chose some unique pieces to try to work our new living room furniture around. We had an area rug and a large, four-panel painting that we wanted to make sure wouldn't look out of place so Zach dealt with us showing him a hundred pictures, he made some recommendations (we are a little indecisive...and by little I mean a lot) and also pulled in Micheli who instantly learned our tastes and helped us put together some really exciting swatches for our couch, ottoman and accent pillows. They spent HOURS with us. Their selection is great and very customizable. Also, the sales people are helpful and suggestive, but not pushy or aggressive.